退款政策

8.1Under normal circumstances, unless approved by PHP at its sole discretion, PHP will not accept any request for return or refund of Products upon delivery or collection of Products.

8.2Images of Products on this Site may not correspond exactly to Product description and are for general reference only. The Customer shall not be entitled to return a Product or refund on the basis that it does not correspond exactly to its online image.

8.3This Site and all information on this Site and in relation to the Products are provided "as is" and for general reference only. We provide no warranties, representations or undertakings in relation to their accuracy or availability, or that they will be error-free and/or any errors will be fixed. To the fullest extent permitted by applicable law, PHP shall assume no obligation or liability for any advice or information provided with Products displayed on this Site and shall not be responsible for any inaccuracy or misstatement of any such information.

8.4PHP shall use reasonable efforts to ensure that orders are correctly fulfilled and shall deal with any discrepancies in the following manner, provided they are reported via the below channels in accordance with the timelines specified below:
(a) If any Product proves to have been delivered or provided for pick-up in a damaged condition, expired, omitted in the delivery/pick-up, or if a wrong Product is delivered/provided for pick-up, PHP shall refund to the Customer the Price of that subject Product or replace the subject Product.
(b) Customers can raise the refund request by contacting our customer service for refund request within the aforesaid 14 days by sending email at help@popularhealthproduction.com or by phone at 3590 2300.(c) If any Product which was not included in the Customer's order is delivered to the Customer or provided for pick-up by mistake, PHP reserves the right to collect those Products.(d) If the Customer is charged more than the Price of a Product, PHP shall refund to the Customer the difference.(e) PHP will not refund or rectify discrepancies as aforesaid 14 days after delivery/order pick-up.
(f) All gift items / stamps must be returned together with the returned Products. Otherwise Mannings reserves the right of final decision in refund approval.

8.5PHP’stotal liability to any Product delivered/picked up in the aforesaid circumstances is limited to refund of the Price of the Product or replacement specified above. All other remedies are expressly excluded.

8.6Refunds shall be credited to the same credit card account which the Customer used for placing the order.

8.7In case of dispute, PHP reserves the right of final decision.